Just your family. That's the entire point. The vehicle is yours alone for the entire duration. No strangers, no sharing with other groups. Just your family.

We can stop anytime. No schedule pressure. Need a bathroom break at 10:15am? No problem. Want to run around in a park for 15 minutes? Done. Your tour, your schedule.

We adjust. We can stop at a quiet park, take a break, or modify the itinerary. If your child needs to sleep in the car seat for 30 minutes, we'll drive to a scenic spot and wait. Flexibility is built in.

INCLUDED:

• Your private vehicle (just your family)

• Your guide's time and expertise

• Hotel/Airbnb pickup and drop-off

• Fuel and all vehicle costs

• Flexible itinerary (changes welcome)
  

NOT INCLUDED:

• Attraction entry fees (you pay at each venue)

• Meals and snacks

• Special activities (e.g., "koala close up" photos)

Examples for family of 4 (2 adults, 2 kids ages 5-15):

• Lone Pine Koala Sanctuary: $176 ($59 adult, $42 child)

• Bluey's World: $196-260 ($49-65 per person)

• Mt Coot-tha Lookout: FREE

• South Bank Parklands: FREE

• City Cat ferry: $24 ($6 per person)

We let you know costs upfront so there are no surprises.

Absolutely. If you arrive at Lone Pine and kids want to stay longer—we stay longer. If you decide to skip Mt Coot-tha and get ice cream—we get ice cream. This is YOUR tour. Changes are welcome.

Light rain: Tours go ahead. Brisbane is beautiful in light rain and most attractions are partly covered.

Heavy rain/storms: We'll contact you and offer:

• Reschedule to another day (no fee)

• Proceed with indoor-focused itinerary (your choice)

• Full refund if you prefer

Your safety and comfort come first.

Yes. We pick up from anywhere in Brisbane CBD or South Bank area. Suburbs within 15-20 minutes also included. Can additional charge will apply for pickups from areas further out. We'll confirm your exact hotel/Airbnb when you book.

Kia Carnival (8-seater). Clean, comfortable, air-conditioned. Spacious for families. Seatbelts for all passengers. Child seats available if needed (just ask when booking).

Yes, absolutely. Or we can provide one if needed. Just let us know ages of children when booking.

CANCELLATION POLICY:

• 48+ hours notice: Full refund minus $50 admin fee

• 24-48 hours notice: 50% refund

• Less than 24 hours: No refund (we've blocked that date)

• Emergency (illness, family): Full refund with medical certificate

If WE cancel (weather, vehicle issue): Full refund or free reschedule.

We're new and building reviews now. Early customers get 20% off in exchange for honest feedback.

Yes. We have:

✓ $20M Public Liability Insurance

✓ Working with Children Check (Blue Card)

✓ First Aid & CPR Certification

✓ ABN: [Your ABN]

Certificate of Currency available on request.

All ages welcome. Most families have children 2-12.

Babies/toddlers: Totally fine. We go at their pace.

School-age kids: Perfect age for our attractions.

Teenagers: Some families bring teens (they often enjoy it).

Adults only: Yes, we do tours for adult groups or couples.

Yes. Pricing is per vehicle (up to 7 people), not

per person. So 2 people pay the same as 7 people.

Most families are 3-5 people.

After you fill the booking form, we send you a secure Stripe payment link via email. Pay by credit/debit card. You'll receive instant confirmation. Payment due within 24 hours to confirm your booking.

Flexible. Most families choose:

• Morning: 9:00 am start (back by 1 pm or 3 pm)

• Afternoon: 1:00 pm start (back by 5 pm or 7 pm)

We can adjust start times for your schedule.

Maybe. If we have availability, yes. But we recommend booking at least 3-5 days ahead to secure your date. For same-day bookings, call us: [Your Phone]

Currently we offer single-day tours (4-8 hours). For multi-day requests, contact us and we can discuss custom arrangements.

Call us: +61 7 3132 1321

Email us: bookings@brisbanefamilyadventures.com.au

Response time: Usually within 1 hour during business hours (9 am-5 pm). We're happy to answer anything not covered here.